CLUSTER C: Camp Coordination and Camp Management Cluster (CCCM) Operations Protocol
Copy Number:
Issuing Agency: National Disaster Risk Reduction and Management Council
Place of Issue: Camp General Emilio Aguinaldo, Quezon City
Date of Issue:
Integrated Plan: National Disaster Response Plan
1. RATIONALE
During disaster, there is a need to immediately move the disaster affected individuals and families to safe, secure and accessible evacuation centers or safe areas because of the threat of or the actual occurrence of disasters which may cause loss of lives and destruction of properties. The orderly movement of families from community of origin to safe, secure, and accessible evacuation centers and areas (school facilities, multi-purpose centers, health centers, barangay halls, chapels, churches, government buildings, tents and bunk houses) is one of the most difficult tasks to undertake and manage when done only during emergencies. The safety of the displaced individuals and families or population is the primary consideration but the availability of resources and the magnitude of the disaster are complicating factors in the timeliness of the response.
The CCCM cluster will support the LGUs after undertaking all means of pre-emptive and or forced evacuation action in order to protect and save lives.
2. OBJECTIVE
The CCCM Cluster ensures that all requirements needed in the management of evacuation center are being provided and the delivery of basic services are well coordinated. Specific objectives of the cluster are:
a. Ensure that facilities in the identified safe, secure and accessible evacuation centers for emergencies and disasters are functional;
b. Ensure the designation of camp managers and leaders
c. Ensure that temporary refuge to individual and families potentially at risk or in actual danger are immediately provided;
d. Ensure establishment of accurate sex and age disaggregated data e.g. listing and profiling of internally displaced persons (IDPs) in evacuation centers or transitional shelters;
e. Ensure that all IDPs in evacuation centers are provided with basic humanitarian needs compliant with SPHERE standards such as, but not limited to food with enough nutritional values, potable water, clothing, family items, hygiene kits and other essential non-food items;
f. Ensure establishment of Medical station with available medicines and medical personnel that provides medical services 24/7;
g. Ensure that energy source and communication facilities are in place;
h. Ensure that ECs are off limits and have designated areas for pet animals and livestock;
i. Ensure availability of security personnel inside the evacuation center 24/7;
j. Ensure the conduct of age appropriate and gender/culture sensitive activities that will facilitate the IDPs’ quick recovery from the impact of the disaster
k. Continue to seek opportunities for recovery, rehabilitation and developmental tasks as post response activities are undertaken, in case of prolonged stay.
3. CONCEPT OF OPERATIONS
The CCCM Cluster will follow the cluster approach in operations and the field operations will be guided by the information provided by the Local Disaster Risk Reduction and Management Councils. The operation phase is divided into three disaster phases: Pre-disaster, During disaster and Post disaster.
Each member agency has their respective roles and responsibilities per disaster phase. The DSWD as Cluster Lead heads the operation of the cluster and does all the main coordinating function. Coordinate and collaborate with other partners/stakeholders especially with DILG-LGUs to ensure that preparedness for responses is in place.
All activities of the CCCM Cluster aim to assist and augment the affected Local Government units (City/Municipal/Province) and from the Region as well. LGUs must have completed prepositioning activities and such will be the first resources that will be distributed before any augmentation is provided by the higher levels of responding government agencies. LDRRMCs should establish a system of reporting for the inventory of available resources at their disposal and will only submit and request to the next higher level of government when augmentation is required.
The Cluster will conduct post disaster assessment to identify good practices and areas for improvement.
The following are the key players and actors in the implementation of this concept.
A. Lead Cluster Agency
a) Department of Social Welfare and Development (DSWD) through the Disaster Risk Reduction Operations Office will head and lead the coordinating functions of the Cluster. Specifically, the DSWD will do the following for each Disaster Phase:
i. During Disaster Phase
1. Monitoring on the status of all ECs opened.
2. Coordinate with LGU on the number of families evacuated inside ECs.
3. Ensure that the EC Manager uses DAFAC as basis for master -listing of evacuees.
4. Coordinate with the NFI Unit on the sufficient allocation of FNIs to evacuees inside ECs.
5. Coordinate with EC Managers if there are protection issues inside ECs being reported.
6. Coordinate the mobilization of rapid assessment teams from the Field Offices.
7. Ensure availability of timely and accurate data/reports for information dissemination to cluster partners and as basis in provision of augmentation of assistance.
ii. Post Disaster Phase
1. Assess the status of evacuees on their movement to the transitional site.
2. Come up with a listing of evacuees who will be prioritized for moving out to transitional site.
3. Provide TA to the LGUs on the construction of transitional site or bunk houses.
4. Monitor the number of evacuees transferred to transitional site returned to places of origin and provided transportation assistance under the Balik-Probinsya Program.
B. Cluster Member Agency
a) Philippine Institute of Volcanology and Seismology (PHIVOLCS) is the sole agency to issue advisories, warnings and information for earthquake-related hazards through NDRRMCs. They also conduct damage assessment for research and development.
a) Mines and Geoscience Bureau (MGB)
i. During Disaster
1. Monitor the evacuation centers and determine the integrity of structures – possibility of recurrence or subsequent geo-hazards.
2. Information sharing and collection.
ii. Post Disaster
1. Conduct of post-hazard assessment – for temporary shelters and/or relocation sites.
2. Information sharing and collection.
b) Department of Education (DepEd)
I. During Disaster Phase
1. Provide safe emergency shelter to affected populations (3 days for short-term up to 15 days for medium- to long-term) in case all available ECs are used or unsafe.
2. Assist LGUs/MSWDO to get the detailed profile of evacuees/IDP’s including the needs of vulnerable groups especially children (with special needs).
3. Orient EC Managers on schools’ rules and regulations as evacuation center for dissemination to evacuees and other EC volunteers/personnel.
4. Monitor DepEd personnel in evacuation centers.
5. Monitor school suspensions and resumptions due to hazard/s and evacuation.
6. Conduct learning sessions for school-age children.
7. Provide psychosocial support activities for affected children.
8. Prepare and submit report to DepEd Management.
II. Post Disaster Phase
1. Inspection of facilities (with PFSED).
2. Assess damages to furniture, materials, etc.
3. Coordinate with LGUs in the repair and rehabilitation/reconstruction of schools, school furniture, and instructional materials.
4. Oversee the repair and rehabilitation of damaged properties.
5. Identify available space for temporary learning spaces.
c) Department of Health (DOH)
1. Assist in camp management activities.
d) Philippine National Police (PNP) through the Engineering Service and Hqs Service Support and the Women Children Protection Center for Evacuation and Rescue activities
i. During Disaster Phase
1. Ensure Police Assistance and WCPC desks to maintain safety and order by deployment a 50-50 male-female 24-hour patrol to evacuation centers capable of detecting GBV and child abuse cases.
2. Coordinate with agencies and organizations re PNP role in the process of distribution of food and non-food supply, for security deployment to avoid chaos.
3. At least 10% of PNP personnel deployed in ECs should be women and have training on midwifery
4. Participate in PCAT-VAWC meetings.
5. Ensure confidentiality of all cases investigated.
ii. Post Disaster Phase
1. Ensure Police Assistance to maintain safety and order by deployment a 50-50 male-female 24-hour patrol to evacuation centers capable of detecting GBV and child abuse cases.
2. Coordinate with agencies re PNP role in the process of distribution of food and non-food supply, for security deployment to avoid chaos.
3. At least 10% of PNP personnel deployed in ECs should be women and have training on midwifery
4. Participate in PCAT-VAWC meetings.
5. Investigate and document and submit reports on the number of crime incidents in evacuation center. Ensure confidentiality of all cases investigated.
6. Check for adequate lighting and water resources.
7. Check safety of latrines.
8. Maintain Women Children Protection Desks in evacuation centers to be identified as camp protection focal point.
9. Coordinate with JTF PNP/AFP Security Cluster “C” or Multi-National Coordinating Center (MNCC).
10. Direct line units or sends representative to conduct/supervise area assessment.
11. Directs Intelligence Group (IG) to send augmentation to perform the following tasks:
· Info gathering re existing threat groups in the area;
· Assists the local units in crime prevention; and
· Augments the personnel of Intel Units in the disaster affected area.
12. Conducts Rapid Assessment on the affected areas on the possible Sexual Gender Based Violence (SGBV) and child protection issues.
13. Provides technical assistance to local WCPD in the delivery of Minimum Initial Standard Package (MISP), dignity/pregnancy and lactating kits in coordination with other local agencies and other international organizations.
14. Coordinates with parallel government agencies in conduct of rapid assessment on the affected areas on the possible SGBV and child protection issues.
15. Ensure equal gender representation in providing security and patrol to evacuation centers.
e) Department of the Interior and Local Government (DILG)
1. Assist in coordinating with the affected LGUs for the efficient evacuation of affected population.
2. Gather data on rapid assessment and assist in the conduct of rapid assessments on affected families/evacuees.
f) Armed Forces of the Philippines (AFP)
i. During Disaster Phase
1. Conduct area security in support to PNP point.
g) Philippine Coast Guard
1. Provide necessary assistance in support to LGUs and the cluster through NDRRMC/OCD.
h) Office of Civil Defense (OCD)
i. During Disaster Phase
1. In coordination with RDRRMCs, identify the number of evacuees and NFI needs.
2. Coordinate with cluster member agencies.
3. Coordinate the mobilization of rapid assessment teams from the RDRRMCs.
4. Issue alerts to OCDRCs for dissemination to LDRRMCs.
ii. Post Disaster Phase
1. Mobilize resources such as NFIs and personnel to augment identified needs in disaster-affected areas.
2. Participates in PDNA. (Just to reiterate, can we have a separate portion for PDNA?).
i) Department of Agriculture (DA) shall provide technical assistance to the LGUs in the management of “animal shelters” for the animals brought by the IDPS in the ECs.
i. During Disaster
1. Technical assistance to the LGUs in the treatment of sick or in the condemnation and disposal of dead animals.
ii. Post Disaster
1. Post disaster review of “animal shelter” management.
j) National Food Authority (NFA)
1. Provision of the rice requirements of DSWD, PRC, LGUs, etc. for the camp management daily needs during disaster phase.
k) Housing and Urban Development Coordinating Council (HUDCC)
1. Facilitate the creation/activation of the local inter-agency committee for permanent housing.
2. Provide technical assistance in identifying safe and suitable resettlement sites in coordination with the members of the LIAC.
3. Assist in post disaster damage and needs assessment particularly on the housing sector.
4. Provide home materials assistance (HOMA) in coordination with LGUs of the calamity affected areas.
5. Develop permanent resettlement sites with basic community facilities in coordination with the concerned LGUs.
l) National Housing Authority (NHA)
1. Ensure the activation of the local inter-agency committee (LIAC) or any relevant housing committee.
2. Provide technical assistance in identifying safe and secure temporary resettlement of evacuation site.
3. Assist in the post damaged assessment and needs assessment in preparation for temporary and permanent housing to include the basic community facilities.
4. Ensure additional funding for temporary housing material assistance and evacuation center.
5. Implement the home materials assistance program in coordination with the local government units of the affected areas during post disaster phase.
6. Mobilize the agency’s Calamity Operations Project Engagement (COPE) Teams in the affected areas.
m) Philippine Red Cross (PRC) (*In coordination with Cluster head)
i. During Disaster Phase
1. Within 0-72 hours of the disaster
· rapid assessment and coordination,
· selection and registration of target beneficiaries in need of food, non-food, welfare, water/sanitation, and health assistance,
· develop PRC operational action plan,
· provision of assistance to target beneficiaries based on needs analysis and available resources > food, non-food (including hygiene kit and tarpaulin), welfare (PSP, tracing, & restoration family link), soup kitchen (hot meals on wheels), water/sanitation (water treatment and distribution), emergency health station
· Pre-hospital care for injured and ill persons, ambulance – patient transport,
· Evacuation Camp Management and installation of required facilities: tents, latrines, water points, community kitchen, etc.
2. After 72 hours but not more than 7 days of the disaster:
· continuous disaster assessment and coordination,
· review and update existing developed operational action plan,
· implement operational action plan.
iii. Post Disaster Phase
1. Conduct of Post-disaster and needs assessment.
2. Develop operational action plan for Early Recovery Program.
3. Conduct of inventory of existing resources.
4. Prepare and submit end-emergency operation activities, narrative on progress and accomplishment, finance, and statistics data.
n) National Nutrition Council (NNC)
1. Conduct post-incident evaluation for nutrition services.
2. Ensure mobilization of mother-baby-friendly support groups,
3. Coordinate RNA (Rapid Nutrition Assessment),
4. Facilitate the delivery of services through LGUs (ex. of services: IYCF counseling),
5. Coordinate Nutrition Cluster Services of Cluster members.
o) Department of Public Works and Highways (DPWH)
1. Assist in the provision of access to camps or evaluation centers within 24 hours or as early as possible.
2. Provide assistance in the delivery of goods and services from and to the camp site/evacuation site.
3. Provide technical support and manpower assistance, limited only to DPWH mandate.
4. Monitoring of evacuation center as to integrity of structures
5. Information sharing and collection.
p) Bureau of Fire Protection (BFP)
i. During-Disaster
1. Provision of water supply for domestic use in the evacuation center.
2. Render additional services as requested in accordance with the mandate of the BFP
ii. Post-Disaster
1. Water flushing/cleaning in evacuation centers and surrounding areas for sanitation purposes.
q) International Organization for Migration (IOM)
IOM is the global co-lead agency of the CCCM cluster focus on internally displaced persons resulting from natural disasters. It is the co-lead agency of the DSWD in the CCCM Philippines.
i. During Disaster Phase
1. Monitoring and analyzing the DROMIC (issued daily by DSWD) for situation reports.
2. Publish and circulate situation reports (with interactive maps and graphics on the number of affected communities, IDPs inside ECs and other displacement sites) to cluster members and the Humanitarian Country Team (HCT).
ii. Post Disaster Phase
1. Apply the Displacement Tracking Matrix (DTM) to all evacuation centers to provide information disaggregated by sex and age, identifying needs/gaps (including gender-specific concerns) to inform humanitarian response
2. Support the activation and operation of Provincial/Municipal Clusters in affected areas
3. Field support/coaching to community-based camp managers, local government units (LGUs) and local social welfare officers on CCCM basic procedures and standards
4. Deploy Camp Management Liaison teams to continually assess conditions in affected areas and understand where needs are most vulnerable in terms of access to shelter, with particular attention given to women, children, the elderly and those with special needs; validate data and inform and refer coordination decisions for the various clusters.
5. Establish EC/camp management committees (with balanced representation of women and men, across the lifecycle) in displacement sites anticipated to host displaced women, men, girls, boys, the elderly, disabled and those with special needs for prolonged periods of time.
6. Assist in conducting interactive community mapping for safe/open spaces identification and usage in camps/ECs/temporary settlements as well as input to the updating of LGU disaster plans including land use plans.
7. Assist in EC closures and facilitating safe and voluntary returns through the local IDP Settlement Plan
4. CONCEPT OF SUSTAINMENT
a) The DSWD as Cluster Lead will coordinate all support and requirements of the affected LGUs for evacuation centers’ sustained operations both those under the supervision of the LGU, DepEd and other privately-owned places utilized during disasters.
b) Concerned government agencies and their subordinate offices shall utilize their respective internal personnel. Additional personnel requirements shall be coordinated through the NDRRMC in collaboration with all Council members.
5. COMMAND AND CONTROL
A. Command Relationship – all DRRM actors and key players will refer and based their actions as prescribed in IRR of R.A. 10121, Rule 3, Section 2. Composition
B. Command Center – National Disaster Risk Reduction and Management Operations Center (NDRRMOC), Camp General Emilio Aguinaldo, Quezon City.
a) Succession of Command:
(1) Chairperson, NDRRMC (S, DND)
(2) Vice-Chairperson for Disaster Response (S, DSWD)
(3) CCCM Cluster Lead (DRROO)
(4) CCCM Cluster Members
b) Interagency Communication System Support
For the entire duration of the operations, the existing means of communications shall be utilized whatever is applicable. However, the Emergency Telecommunication Cluster will be activated once communication is cut-off from the affected areas.
FOR GUIDANCE AND STRICT COMPLIANCE
SEC VOLTAIRE GAZMIN
Chairperson, NDRRMC
Department of National Defense
