CLUSTER A: Food and Non-Food Items Cluster Operations Protocol

Copy Number:

Issuing Agency: National Disaster Risk Reduction and Management Council

Place of Issue: Camp General Emilio Aguinaldo, Quezon City

Date of Issue:

Integrated Plan: National Disaster Response Plan

1. RATIONALE

During disaster, regular food supply is cut–off and affected families have no means to prepare their daily meals. For the Food and Non-Food Items Cluster (FNI Cluster) the operations focused on providing the affected families with basic food requirement per day to prevent starvation and other necessities to maintain good health and hygiene

During disaster, it is common site for affected communities to be cut-off from their regular supply of food and the means to prepare their daily meals. For the Food and Non-Food Items Cluster (FNI Cluster) the operations focused on providing affected families with the needed sustenance and other daily requirements for basic necessity.

2. OBJECTIVE

The FNI Cluster generally aims to save lives by providing food and non-food items to the affected populations during the emergency response phase in the short-term, and to restore at least the pre-disaster level of food security in the affected areas in the long-term.

Specifically, the cluster aims:

a. To undertake the coordinated provision of food and non-food assistance to the affected families;

b. Regularly monitor, in coordination with Nutrition Cluster as a part of HEALTH Cluster (See Roles and Responsibilities of DOH in Concept of Operations described below and Operations Protocol of Cluster B: Health), the nutritional status (include nutritional content, social and cultural acceptability anywhere in the food/non-food cluster TOR) of the affected population, identify gaps in the provisions of food assistance, and formulate strategic interventions to address the gaps;

c. To ensure availability of food and non-food stockpiles at all levels. This includes provision for safe drinking water.

3. CONCEPT OF OPERATIONS

The FNI Cluster will follow the cluster approach taking into account that the direction of the operations will be guided on the information provided at the Local Disaster Risk Reduction and Management Councils.

Each member agency has their respective roles and responsibilities during and post disaster. DSWD as Cluster Lead shall coordinate, orchestrate and monitor the delivery of food and non-food items to the affected families and communities.

The primary aim of the FNI Cluster is to augment the resources of the affected Local Government Units (City/Municipal/Province). LGUs must have prepositioned resources that will be distributed first to the affected population to ensure that the IDPs are provided with the needed food and non-food items.

The LDRRMCs should also establish a system of reporting for the inventory of available resources at their disposal and will only submit and request to the next higher level of government for augmentation of required resources.

All members of the FNI Cluster shall coordinate their relief distribution / augmentation with the DSWD.

All Clusters will conduct post disaster assessment of cluster operations to identify good practices and areas for improvement.

The following are the key players and actors in the implementation of this concept.

A. Lead Cluster Agency

a) Department of Social Welfare and Development (DSWD) through the Disaster Risk Reduction Operations Office will head and lead the coordinating functions of the Cluster. Specifically, the DSWD will do the following for each Disaster Phase:

i. During Disaster Phase

1. Activate pool of volunteers for stockpiling, monitoring and distribution of food and non-food items.
2. To ensure availability of warehouses and repacking areas for massive repacking of relief goods.
3. Mobilize logistical requirements thru partner agencies and private entities.
4. Establishment of One Stop Shop in coordination with BOC and DOF.
5. DSWD shall coordinate with internal and external donor donation agencies for their capacities taking into consideration occurring disaster situations.
6. Provision of Disaster Assistance Family Access Card (DAFAC) to facilitate on-time, frequency and type of assistance provided to disaster victims.
7. 24/7 operation of Disaster Response Operations and Monitoring and Information Center (DROMIC) at Central Office and Field Offices.*
8. Continues disaster response monitoring and mobilize instrumentalities and entities of the LGUs, CSOs and private groups and organize volunteers for response.
9. Provision of emergency relief (food and non-food items), medical supplies, inside and outside evacuation center.
10. Allocation of QRF at the Field Office level. – to indicated pre disaster phase.
11. Conduct of Rapid Assessment using the DSWD tool to validate information provided by local stakeholders to determine the extent of damage either partially or totally, specifically for food and non-food, for funding requirements.(For augmentation-actual and factual local response need to identify/reflect in the report as basis for response)
12. Set protocols of information and reporting to account relief activities of all partners, local and international NGOs and media groups.
13. Set guidelines when to terminate relief, response and evacuation center management.
14. Secure accurate data from the LGUs needed for request of augmentation of assistance and dissemination of report to cluster members/agencies.

ii. Post Disaster Phase

1. Shall conduct Rapid DANA and Post DANA w/ other partner agencies under coordination of NDRRMC and RDRRMC(s) concerned.
2. Develop a post-distribution monitoring system. Evaluation of the quality, sufficiency, effectiveness and timeliness of distributions help to improve the overall distribution system and approach.
3. ((Establish complaints mechanisms, so camp residents can ensure a way to verify entitlements and services. In case of fraud, theft or abuse, camp residents/families must be able to voice their complaints and know that lead and coordinating agency including service providers will take action.))
4. Shall provide “Pabaon Package” (provision of food packs) and Balik Probinsya to IDPs
5. Shall provide continuing relief assistance when needed.
6. Consolidation of reports on food and non food assistance incuding donation allocation and distribution.

B. Cluster Member Agency

a.) Philippine Institute of Volcanology and Seismology (PHIVOLCS) is the sole agency to issue advisories, warnings and information for earthquake-related hazards through NDRRMCs.

a)National Food Authority (NFA)

i. During Disaster Phase

1. Continues OPCEN operations.

2. Regularly monitors the weather forecast of PAGASA.

3. Closely coordinates/facilitates the requests of the Office of Civil Defense (OCD), DSWD, PNRC, LGUs, Legislators and other relief and concerned government and private entities on their rice requirements.

4. Issues/delivers rice stocks as requested by OCD, DSWD, PNRC, etc. upon payment/submission of necessary documents.

5. Mobilizes OPCEN personnel to conduct the assessment of the status of rice supply and prices.

6. Submits report on rice sales and issuances to the top management and concerned agencies.

ii. Post Disaster Phase

1. Monitors the supply and demand, and prices of rice and extent of damages.

2. Deploys rolling stores and tap/accredit rice retailers in the affected areas to sustain/stabilize the supply and prices of rice.

3. Coordinates/facilitates the requests of OCD, DSWD, PNRC, LGUs, Legislators and other relief and concerned government and private entities on their rice requirements.

4. Submits daily report on rice sales/issuances to the top management and concerned agencies.

b) Department of Health (DOH)

1. Coordinate and share information on nutritional assessment reports to prioritize food distribution to the affected areas. Nutritional assessment is done when the operation of the Evacuation Center will last more than a week. Nutritional assess is done at the LGU level and supplied by Regional Health Offices as needed.
2. Support to food safety and IEC activities.

c) Philippine National Police (PNP) through the Police Community Relations Group (PCRG).

i. During Disaster Phase

1. Deploy personnel in the affected areas to provide appropriate assistance.
2. Shall take necessary actions in response to the requests from LGUs and the cluster through NDRRMC/OCD.
3. Shall coordinate with NDRRMC/OCD and DSWD regarding security in food repacking/distribution centers.
4. Mobilizes the community in support of Police Operation during response.
5. Monitors the situation.
6. Accepts donations/ relief goods for the victims of a disaster.

ii. Post Disaster Phase

1. Shall take necessary actions in response to the requests from LGUs and the cluster through NDRRMC/OCD.
2. Shall coordinate with NDRRMC/OCD and DSWD regarding security in food repacking/distribution centers.
3. Consolidates donated relief goods sent to the NHQ.
4. Coordinates PNP efforts with other government agencies for relief operations.
5. Mobilizes the community in support of Police Operations.
6. Deploys IO Teams to affected areas.
7. Conducts assessment re: activities undertaken by the Information Operations (IO) Team.
8. Conducts periodic review on assessment and evaluation on the impact of the PCRG efforts.
9. In coordination with LGUs and other government agencies, supports road clearing operations and provides updates on the accessibility of all roads.

d) Armed Forces of the Philippines (AFP)

ii. During Disaster Phase

1. Shall provide personnel, transportation and other support requirements for the delivery and distribution of FNFIs.

iii. Post Disaster Phase

1. Shall provide personnel, transportation and other support requirements for the relief operations.

e) Philippine Coast Guard

1. Shall take necessary actions in support (e.g. manpower, support medical teams) to the request from LGUs and cluster members through NDRRMC/OCD

2. To support the transport of relief goods in bulk by utilizing PCG floating assets.

f) Office of Civil Defense (OCD)

FOR EQ &T

Pre-Disaster Phase

1. Preposition FNI in identified logistics hubs and OCDRC

Warehouses

i. During Disaster Phase

• • 1. Interpreting the occurring disaster situation(s), RDRRMC(s) concerned and OCD shall prepare preemptive follow-up actions.
    2. Receives and consolidate reports on FNI requirements from OCDRCs for submission to the NDRRMC. NDRRMC copy furnished all stakeholders for rapid damage assessment.
    3. Process request for rice assistance and prepare documents required by NFA for approval of the Administrator
    4. Submits request for the release of rice to NFA Central Office.
    5. Issue Authority to Withdraw to concerned OCD Regional Directors.
    6. Commence arrangement of Logistics and transportation Supports with concerned agencies
    7. Coordinate the conduct of Food/Non-Food Cluster Meeting with DSWD
    8. Refer FNI related donations to the FNI Cluster for clearance prior to acceptance
    9. Preparation of documents for the procurement of requested non-food items (NFIs)

ii. Post Disaster Phase

1. Provide rice assistance to affected areas through the OCDRC.
2. Initiate the One-Stop-Shop (OSS) to process international humanitarian assistance with DOF, BOC, DOH, DSWD, BFAD.
3. Deployment of NFIs to affected OCDRCs
4. Collation of distribution reports of deployed NFIs from OCDRCs
5. Participates in PDNA.

FOR EQ ONLY

i. During Disaster Phase

• • 1. Interpreting the occurring disaster situation(s), RDRRMC(s) concerned and OCD shall prepare preemptive follow-up actions.
    2. Receives and consolidate reports on FNI requirements from OCDRCs for submission to the NDRRMC. NDRRMC copy furnished all stakeholders for rapid damage assessment.
    3. Process request for rice assistance and prepare documents required by NFA for approval of the Administrator
    4. Submits request for the release of rice to NFA Central Office.
    5. Issue Authority to Withdraw to concerned OCD Regional Directors.
    6. Commence arrangement of Logistics and transportation Supports with concerned agencies
    7. Coordinate the conduct of Food/Non-Food Cluster Meeting with DSWD
    8. Refer FNI related donations to the FNI Cluster for clearance prior to acceptance
    9. Preparation of documents for the procurement of requested non-food items (NFIs)

ii. Post Disaster Phase

1. Provide rice assistance to affected areas through the OCDRC.
2. Initiate the One-Stop-Shop (OSS) to process international humanitarian assistance with DOF, BOC, DOH, DSWD, BFAD.
3. Deployment of NFIs to affected OCDRCs
4. Collation of distribution reports of deployed NFIs from OCDRCs
5. Participates in PDNA.

g.)Department of Agriculture (DA) shall secure and supply food Items (Rice) to affected population. .

i. During Disaster Phase

1. Continue operations of Quick Response center and QRT/market assistance.
2. Monitor market conditions
3. Facilitate movement of food from production to disaster areas by tapping into the existing market networks/mechanisms such as Barangay Food terminals and food trading centers.
4. Mobilize post-harvest facilities if necessary
5. Conduct of RDANA

ii. Post Disaster Phase

1. Conduct PDNA; damages, losses and needs assessment
2. Provide cash for work to the affected population.

i)Philippine Red Cross (PRC)

i. During Disaster Phase

1. Mobilization of relief supplies to augment chapter relief operations.

2. Mobilization of logistical support to augment chapter response capacity and/or field base operations managed by the PRC.

3. Mobilization and deployment of require teams in the disaster operation areas such as ERUs, Water and Sanitation, assessment, logistics in coordination with respective services/offices in-charge.

4. Assess current and progress of situation and needs analysis in the disaster areas.

5. Prepare and submit operation plan for approval of the Chairman/CEO and/or Secretary General/COO.

6. Prepare necessary memorandums for release of supplies and funds to support NHQ and Chapter disaster operations.

7. Support the Operation Center in the gathering and collation of disaster reports and statistics.

8. Coordinate all disaster operation at the NHQ, Chapters, and other field operations.

9. Coordinate with internal and external partners such as IFRC, PNSs, ICRC, NDRRMC, Non-Government Organizations, and private agencies.

PRC Chapters

1. Provision of hot meals.

2. Setting up of welfare desks.

3. Provision of emergency medical, nursing and first aid to those affected by disasters (those who are sick and injured).

4. Gathering of substantial data through conduct of rapid assessment.

5. Survey and registration of families affected by disasters.

6. Relief operations (distribution of supplies food and non-food items) is under the Chapter responsibilities.

7. Provision of emergency shelter for the homeless victims, on a case-to-case basis.

8. Family service assistance (Restoring Family Links).

ii. Post Disaster Phase

1. Mobilization of relief supplies to augment chapter relief operations;

2. Mobilization of logistical support to augment chapter response capacity and/or field base operations manage by the PRC;

3. Mobilization and deployment of require teams in the disaster operation areas such as ERUs, Water and Sanitation, assessment, logistics, and etc in coordination with respective services/offices in-charge;

4. Assess current and progress of situation and needs analysis in the disaster areas;

5. Prepare and submit operation plan for approval of the Chairman/CEO and/or Secretary General/COO;

6. Prepare necessary memorandums for release of supplies and funds to support NHQ and Chapter disaster operations;

7. Support the Operation Center in the gathering and collation of disaster reports and statistics;

8. Coordinate all disaster operation at the NHQ, Chapters, and other field operations; and

9. Coordinate with internal and external partners such as IFRC, PNSs, ICRC, NDRRMC, Non-Government Organizations, and private agencies.

PRC Chapters

1. Provision of hot meals.

2. Setting up of welfare desks.

3. Provision of emergency medical, nursing and first aid to those affected by disasters (those who are sick and injured).

4. Gathering of substantial data through conduct of rapid assessment.

5. Survey and registration of families affected by disasters.

6. Relief operations (distribution of supplies food and non-food items) is under the Chapter responsibilities.

7. Provision of emergency shelter for the homeless victims, on a case-to-case basis.

8. Family service assistance. (Restoring Family Links).

i) Bureau of Fire (BFP)

ii. During-Disaster Phase

1. Mobilization of resources in response to the request of LGUs.
2. Assistance in the distribution of Food & NFIs
3. Provision of water supply for domestic use in the evacuation sites/camp areas.

iii. Post-Disaster Phase

1. Assists in the Cleaning/flushing of vital infrastructures such as evacuation centers, hospitals, schools, etc.
2. Assist in draining off flood water in vital road networks.

1. Department of Public Works and Highways (DPWH)

1. Provide logistical support in the delivery of Food and Non-food items, from warehouses/staging areas to affected communities and evacuation centers.

2. Assist in the clearing of roads so deliveries of food items can penetrate the area.

4. CONCEPT OF SUSTAINMENT

a. The DSWD as Cluster Lead will coordinate all movement of food and non-food items including those coming from other public or private organizations using the support of the Logistics Cluster.

b. Concerned government agencies and their subordinate offices shall utilize their respective internal personnel. Additional personnel requirements shall be coordinated through the NDRRMC in collaboration with all Council members.

5. COMMAND AND CONTROL

A. Command Relationship – all DRRM actors and key players will refer and based their actions as prescribed in IRR of R.A. 1021, Rule 3, Section 2. Composition

B. Command Center – National Disaster Risk Reduction and Management Operations Center (NDRRMOC), Camp General Emilio Aguinaldo, Quezon City.

a) Succession of Command:

(1) Chairperson, NDRRMC (S, DND)

(2) Vice-Chairperson for Disaster Response (S, DSWD)

(3) FNI Cluster Lead (DRROO)

(4) FNI Cluster Members

a) Interagency Communication System Support

For the entire duration of the operations, the existing means of communications shall be utilized whatever is applicable. However, the Emergency Telecommunication Cluster will be activated once communication is cut-off from the affected areas.

FOR GUIDANCE AND STRICT COMPLIANCE

SEC VOLTAIRE GAZMIN

CHAIRPERSON, NDRRMC

Department of National Defense

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